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No matter where you are - from Angaston to Zambia - here are all the details you need to get in contact with us.


If you have a question, our Member Contact Centre has the answer! Our dedicated Consultants can help you with a loan, insurance or any of our products and services.

For all your account and lending enquiries, call us on 13 25 85
From overseas + 61 8 8205 8888

Local phone numbers
Adelaide:    08 8205 8888
Canberra:   02 6286 0555
Cessnock:  02 4991 1744
Perth:          08 9382 0399

Member Contact Centre hours are:
8am
to 8pm
weekdays
9am to 3pm on Saturdays
Central Standard Time
* Excluding public holidays
 
Account Information Line 13 14 02
From overseas +61 8 8274 4522

Visa Card Hotline 1800 224 004 (lost and stolen cards)

MasterCard (Card Services) 1300 135 538 (within Australia)
 +61 2 8225 0620 (if overseas - reverse charge)


 
 

 To help us direct your query to the right place, please use our email form.

 
 
 
Call in to one of our Personal Financial Centres in SA, ACT, NSW or WA. Find your nearest PFC now.

 
 

Head Office Addresses Postal Address

Adelaide
44 Waymouth Street
Adelaide SA 5000

GPO Box 1430
Adelaide SA 5001
Canberra
105 Mawson Drive
Mawson ACT 2607


Locked Bag 1000
Mawson ACT 2607


Cessnock
5 South Avenue
Cessnock NSW 2325


5 South Avenue
Cessnock NSW 2325


Perth
430 Roberts Road
Subiaco WA 6008
 
PO Box 882
Subiaco WA 6904
 

 

Adelaide     08 8231 3060    (from overseas + 61 8 8231 3060)
Canberra    02 6286 0560    (from overseas + 61 2 6286 0560)
Cessnock   02 4991 2789    (from overseas +61 2 4991 2789)
Perth           08 9381 4741   (from overseas + 61 8 9381 4741)

 
     
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