LATEST WARNING

Email scam advising Internet Banking has been suspended.

We're aware of several scam emails targeting Community CPS, United Community, Companion and Wagga Mutual which advise:

"Your internet banking has been suspended, due to three(3) unsuccessful logon attempts on your account. In order to uplift this suspension, please follow the internet banking link below and confirm your personal information for account reactivation."

OR

These emails attempt to get you to disclose your confidential banking information.

It is important to note that we will NEVER ask you to update, confirm or disclose your personal banking or credit card details via email.

If you receive an email which you believe is a hoax, please forward it to reportfraud@communitycps.com.au then delete them.

Microsoft patches IE 6, 7 and 8 vulnerability, replaces previous FixIt

On 15 January 2013, Microsoft issued a security bulletin and updates to address a critical vulnerability in Internet Explorer 6, Internet Explorer 7, and Internet Explorer 8. (The latest versions of the browser, 9 and 10, are not affected.) http://technet.microsoft.com/en-us/security/bulletin/ms13-008

Microsoft has previously issued a security bulletin and FixIt work around for this vulnerability on 29 December 2012. The latest updates will replace this work around.

The vulnerability is described by Microsoft as critical and is known to have been exploited by cyber criminals. You should update your browser as soon as possible.

If your system is set to automatically update this should take place without any need for your involvement.

Your best advice is to ensure you are always using the most up to date software versions.

What should you do?

Ensure you are using the most up-to-date browser version. IE versions 9 and 10 are unaffected.

Make sure you have security software installed and up to date.

Ensure you have your software set to update automatically.

More information

The security bulletin is available at: http://technet.microsoft.com/en-us/security/bulletin/ms13-008

How to set automatic updates on your computer:

http://www.staysmartonline.gov.au/home_internet_users/secure_your_computer/set_automatic_updates
_on_your_operating_system_software

Money transfers to Barclays Bank United Kingdom to purchase an Australian car/boat/caravan or motor bike.

Overseas scammers are targeting on-line car sales sites.  They are placing fake advertisements offering used car/boats/caravans or motor bikes for lower than expected prices.  Advertisements are appearing on Australian on-line sale/classified sites.  Advertisements are also appearing in the classified sections of newspapers.

The photographs of the items up for sale are actual Australian vehicles copied from previous sales or other websites like Facebook.  The amounts are reduced to attract people to contact the “Seller”.  “Seller” provides a believable story for the sale of the item.  For example-

“Seller” used to live in Australia and has moved back to the United Kingdom.  Urgent sale of the item is required to finance the move. 

or

“Seller” lives in the United Kingdom and his Australian uncle/relative has died.  The “seller” has inherited the item and does not want it.  

or

“Seller” is working in the army base in Australia and trying to sell the item before she/he is deployed overseas.

Victim never receives the item purchased. Amounts are generally between $10, 000 - $20,000. For further information please contact Scamwatch on 1300 795 995 or visit their website www.scamwatch.gov.au

Warning - Fraudulent Phone Calls - 02/08/2012

We wish to warn members to be aware of fraudsters who claim to be from the Government, from a Financial Institution or from a trusted organisation with advise that they are owed money, bank fees or are entitled to compensation and request their account and card details.

You may also be asked to provide personal or financial details. If you receive a phone call or email like this, claiming that you are entitled to reclaim money for a fee, hang up or press ‘delete’. If you’re not sure whether the call or email is a scam, verify who they are by calling them directly. Never use contact details provided by the caller – find them through an independent source such as the phone book or white/yellow pages online search.

Please note we would NEVER ask for your card number or account details and whilst our staff may call to confirm a transaction, or advise you if your card has been compromised in some way, identification is never requested by asking for your card number.

If you have received such a call, and have given out your details, please call us on 13 25 85, email us member@communitycps.com.au,or visit your Branch immediately.

NOTE: Further information is available by visiting http://www.scamwatch.gov.au/content/index.phtml/itemId/970749 

Mobile Telephone Porting

Australian telecommunications providers have the ability to "port" or transfer your mobile telephone number to another telecommunications provider at the request of the mobile number owner and in accordance with a standard process.  However, there are increasing instances involving mobile numbers  being ported without the authority of the owner of the number by individuals who seek to obtain financial gain illegally through scams or fraud. One of the primary fraud techniques is to port the mobile number to intercept the one time passcode sent to the mobile number via SMS, which are used to authenticate transactions processed via Internet Banking and other electronic channels.

Therefore, if you become aware your mobile phone has unexpectedly stopped working this could be an indication and warning that your mobile phone may have been ported to another provider without your knowledge to enable a financial crime, such as fraud or a scam to be conducted against you.

Unsolicited Emails  

Have you received an unsolicited email claiming to be from us advising you of a security compromise and/or requests your password or other security/personal information? If yes, please forward the complete email to the following email address: reportfraud@communitycps.com.au

After you have forwarded the email to us please ensure that you delete it from your email account.

Note: If you are reporting a suspected fraudulent transaction on your account please call 13 25 85 or email: member@communitycps.com.au

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 Warning - Security issues for card details in the USA - 2/4/2012

You may have seen recent reports regarding a data breach in the United States via the payments processor known as Global Payments Inc, which has affected many card carriers.

We wish to clarify some information around this for our members:

• There has been no breach of Visa's systems and Visa has notified any carriers that have been affected by the Global Payments breach.
• Australian Visa cardholders are protected against fraudulent purchases with Visa’s zero liability fraud protection policy.

Ensure you regularly monitor your accounts and to notify us on 13 25 85 promptly of any unusual activity.

Warning - Fraudulent Phone Calls  - 24/3/2011

Getting a Smart-Phone for Christmas?

• Turn on the security features: All phones have them, so check the manual and turn them on.
• Encrypt the data: If your phone allows this, it’s great additional security if your phone is lost or stolen.
• Set a security PIN: Make sure you have different PINs for the phone and the SIM card.
• Don’t save passwords or PINs as contacts: Though it is tempting, it’s the first place criminals will look. Even if you think you’ve hidden them well, the crooks know how to figure them out.
• Install security software: A number of reputable vendors offer anti-virus and firewall software which can be installed on some mobile phones.
• Be careful with WiFi: Try to only use an encrypted network and set your phone to request confirmation before connecting to a new network. Don’t do your online banking on any public network.
• Delete all data: If you recycle or throw away your old phone, always ensure you remove all traces of personal information.
  

Warning - Fraudulent Phone Calls - 8/9/2010