Recent media reports have highlighted steps that borrowers can take to deal with financial hardship.

At United Community, we have always offered help to members who may experience financial hardship. That’s what being member-owned is all about – putting your interests first.

At United Community, we focus on making sure we lend responsibly, but we understand that your circumstances can change, for example, because of a change in your employment.

By working with you we can make an assessment of how best to assist you and your family based on your ability to meet the obligations of your loan. This is the high standard of United Community service we have always applied. 

While it’s good to see big banks looking at this issue, their new announcement is about doing what we have always done, by working with you wherever possible when tough times arrive.

Any member who is facing difficult financial circumstances or an inability to repay their loan should contact us on 13 25 85 to discuss your situation further.